Excerpt from Vivisimo whitepaper:
Over the past several years, industry pundits and vendors have predicted that collaboration tools such as social tagging, social networking, wikis and other Web 2.0 phenomena will become mainstream within the enterprise. In fact, Gartner reported that by the end of 2007, thirty percent of all large corporations
had Web 2.0 applications enabled within their organizations. But as the adoption of Web 2.0 functionality hits the enterprise, a question still remains—how can enterprises effectively integrate these web-based tools into their corporate infrastructure in a way that maximizes employee collaboration?
The answer is through search. Almost all data created by enterprise applications can be crawled by a search engine and accessed via a search box. Many organizations connect all of their applications through a single search screen today. Over the past several years, enterprise search has opened the doors to all content stored throughout the enterprise. The next step is to provide end users with tools to make sense of this overwhelming amount of information and to easily share knowledge with colleagues and business partners. These collaboration tools, which will turn the quest for collaboration into a reality, are now available through new enterprise search capabilities—social search.
By taking the best ideas from Web 2.0 based concepts, such as social tagging, social bookmarking and networking, and marrying them with the power of business search, social search gives enterprises the ability to tap into and make use of the vast amount of human knowledge within their own organizations. As the examples in this paper show, social search provides the means to go beyond just finding information to actually freeing it from the confines of applications, allowing organizations to increase collaboration and accelerate innovation—all while gaining valuable insight into the collective intelligence of the organization.
Download the complete Jump-Starting Collaboration with Social Search Whitepaper.
Visit Vivisimo’s Search Done Right™ blog.
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Your readers might also be interested in this short piece I wrote on the Search Done Right blog regarding the role of community in tagging content. In our discussions with folks implementing social search, how to get started tagging within an organization is always a hot topic:
http://searchdoneright.com/2007/11/the-role-of-community-in-tagging/